m/s. Kallada travels (sures)
just a complaint. ref.our sms dt.17-1-16- coach no.kl-45-h-2784
i have booked for a journey on 17-1-16 from chennai to alappuzha through 'redbus.in' and got a confirmation seat for rs.1429.00
while chose the boarding point at 'central station -walltax roaqd, i deliberately made my stay right in the walltax road lodge.
BUT TO MY VERY DISSAPPOINTMENT your man calling me by 5pm on 17th to report at coyampet point. i am not familiar with chennai and i have to struggle while cancelling last minute purchase etc..and ran over to coyampet.
BEING A HOLIDAY-SUNDAY, AND MAY BE THERE WON,T BE NO OTHER PERSON TO PICK UP, THE REASON ..BUT IT NOT GOOD AND VERY BAD SERVICE ON YOUR BEHALF...WILL YOU REIMBURSE MY TAXI FARE rs.150?
one more thing i have to suggest is to during long night trip, crew should give atleast a 10 minute break for refreshment between 5 and 6am for the passengers.. they didn't that in addition they stopped for another 20 minutes for the last 6 or 7 passengers after vytilla, near arur toll plaza in the name of tea..etc! what is the use for that? after all bus reached alappuzha late, by 10.30am!
WE ARE PAYING THE AMOUNT YOU ASK,, BUT YOU SHOULD PROVIDE THE SEDRVICE IN RETURN..
thanks are regards,