Giving one star for every category. The blanket provided was unwashed. Not only was the bus late, the staff behaved like it was not their responsibility to drop us on time. I was supposed to attend an interview in the morning. The staff laughed at my aging father when he asked when the bus would reach on time and added pressure on him by replying the bus would reach at 10 am, when it should have reached at 6.30 am
Additionally, my father's adjacent seat was used by not only one of the staff, but by all 3 of the drivers, alternately. This caused great disturbance to my father's sleep who is 65+
Plus, the bus promised a movie as well in the website. The bus drivers did not play one in spite of having a tv installed.
And, I chose the bus it said one-stop. But the bus stopped maybe like 20 times, before reaching Bangalore.
When we complained, this is not how it is said in the website, they mocked us saying, the website says several things.
So now I have lost trust in redbus as well