The worst ever bus operator i have encountered till date. To begin with, the bus was supposed to arrive at 11.30 PM but arrived at 1 AM instead. As soon as i got into the bus, i was shocked to see someone else sitting at our seat!! When i consulted the bus conductor, he told me that i had never booked that seat and that i need to sit in the last row. I showed them the mticket as well as the email i received from redbus that clearly showed that the seats belonged to me. However, the conductor was rude and shamelessly told me that the seat did not belong to me and that i should sit at the last row. I then called the Chandigarh police to lodge a complaint. Only once the cops came, they asked the person sitting at our place to move. I was travelling with my wife and it was ridiculous that i had to call the cops to get my seat! To add on, instead of being apologetic for being late by 1.5hrs, the staff (including the driver) was impolite and rude.
I would never recommend AN holidays buses to any passenger. Even if this is the last option available, please do not go for it.
I also request redbus to remove this operator from their list of bus operators - as redbus will end up getting a bad name for having such a pathetic operators.