I had the worst experience of my life by travelling through Northern Travels. The pickup time was 11:30 P.M. and we reached at the location 15 mins before the scheduled time. The bus arrived 1.15 hr late i.e. at 12:45 A.M. During this duration we kept on calling the Northern travels and only reply we got was hmmmm yeah the bus would be reaching there in 10 mins and then they disconnect the line. We had to wait at the bus stand for the entire duration. When we talked to other people there they said that this bus has never arrived by 11:30 the earliest it has been was at 12:10 A.M. but never before that. Now, lets talk about the bus, we booked for a volvo and what we got was a normal Deluxe bus with no hot air blowers. It was freezing inside the bus. When one is paying 1000/- he/she expects some luxury and punctuality but this bus was far away from being punctual.