I booked to travel for a segment within the bus' entire trip. While boarding, I called and informed I'm at the stop. They said they will pick me after 10 minutes when they arrive there. But the bus just went past. I had to call their mobile to stop them. Similarly when getting down at my stop which is way before the final destination, I started knocking the door of driver's cabin from inside the bus as I noticed they were going past my stop without stopping. I knocked for almost 10 minutes. I couldn't open the door of driver's cabin. Then I found a window behind a driver, opened it and woke up staff and they stopped at a bus stop 11 kilometres after my destination. It was early morning. Thank fully I got a bus after waiting for half an hour. Good lesson.