I was booked from Ramanattukara to Ernakulam. Then i hv changd ma boarding To chelarimele. I had call more that 3 time to inform this matter. When i called first time, the person told me that it is ok. And they have stop at chelarimele. Then i called by 23:06, to know where is the bus, they asked me to wait for 30 minutes because the bus is about to start from Calicut at 23:06. 23.05 was my boarding time. Then i called after 30 minutes. They told me its about 20minutes more. Then i had to wait for long. By 23.45 a bus Kallada buS passed in front of me. Then i again called, then the same reply i got to wait. After 15 mins i got a call the bus that they have passed from my location, and they asked me to take a vehicle to the place where they are. Understand one thing. I was not alone, I was with my wife. I had to take an auto riksha to get bus. It was really a weird experience i ever had. At night 12Oclock get an auto with a lady is really tough. As per my belief taking tickets from Redbus is really safe. But the experiance i faced is really unlucky. Anyway i ll never suggest Redbus service to my contacts.