We had booked round trip. While going from Bombay, the bus lete by 1.45 hours without any intimation and facility to wait at the pick up point. Infact whenever called up tour operator, we were asked to wait 10 min, which actually got over after two hours. During return journey, AC was not working during the entire journey. Instead of regretting for inconvenience caused, driver had guts to ask us to get down from the bus if we are not ok with non AC.