it was very disappointing to note that, this was my worst experience with redbus via Mahendra Travels, my pnr is 80316866-1640457, it was supposed to be a 16-17hrs journey from Bhilai to Pune, but ended up in 22hrs journey because of which, I missed my OFFICE TODAY.
firstly they were 1 hour late at departure i.e. i had to wait for around 1 hour for departting, after that the driver halted for around 30minutes for washroom and break all of sudden, then again after some time, he halted at some dhabba for 10 minutes and where the driver got changed, after this the bus reached a dhabba at around 11.30 for dinner. I thought may be he can recover the timings during night, but at morning, again he had a hault, and then again for breakfast he had to take a break, after that the driver and conductor started there local business and started offering local service to local passenges and hence i had to miss my office today, just because of this shit.
Seriously I need strict action to be taken as I boarded at 4.30PM and reached pune at 3PM. I want my money back. If you need more inputs just call me. BUT I STRICTLY NEED SOME ACTION TO BE TAKEN.