Punctuality is one of the key parameters in this profession. The bus was late by 2.5 hours . To cover up the loss in time the driver per force has to speed up because he has to take the same bus in the evening. In addition it should be specified in the route chart of any biological break . The staff was courteous to accommodate though In addition the bus drops u on the highway and not as per travel ticket issued. These Shd be clarified . One odd spray of room freshener and a glass of water can be built in the charges to the passenger and levied. The TV system was not working and faulty since many days.