this trip was really bad and would not recommend redbus. My bus pickup timings was 3am. But I got message in the evening regarding the bus details and contact person number. But Mrng when I tried calling that number around 2am. A person answered the call and said WRONG NUMBER and disconnected the call. Then I tried reaching orange travels. No one answered the call. Then I tried reaching red bus support. Support line was closed at that time. Just imagine my situation early in the Mrng at 3 am. Then I took a chance and reached the boarding point. Only using the buss tracker. I could track the bus and boarded at 3.45 am. It was a important business trip and I had to reach on time. But he dropped me in the highway telling me that it's going to Coimbatore. Then I took one more private bus to reach Tirupur. Worst part What I was thinking is what if I had not got the bus at 3.40 am. Would not take chance again in my life by taking this risk. redbus strictly not recommended for night travellers as ppl would be lost without contact.