The sugama bus from bangalore to sirguppa was supposed to arrive at 10.15 pm but arrived at 10.55 PM, Met with an accident near jalahalli cross, bangalore. And the bus driver and cleaner just stopped in the middle of the road and ran away at 11 pm.
We had to call multiple times to get an alternate bus. I had booked for a sleeper berth. But the alternate bus which is arranged is a seating and in pathetic situation with full of mosquitoes and stinky. This bus arrived at 12:45 am.
I have paid for a sleeper fare but i will be now travelling in a seating berth.
I request you to kindly block the payment and refund me the amount for both to and fro. We all passengers were made to wait for almost 2 hrs in middle of nowhere.