It was a fucking nightmare to me and my mom in boarding that fucking bus. I had reached the boarding point on time and my mom doesn't, as she was stuck in the traffic near-by. I have urged the staff person to wait for 5 -10mins. That faggot did not listen and ordered the bus driver to leave. I had to run for 50mts beside the bus by waving and shouting to stop the bus. They neither listened nor stopped the bus. Then I went back to SRS office and had asked for the driver's number, so that I can reach out to next stop. Again that asshole responded this way, very rudely saying -"next stop is at KR Puram's SRS office..get there by next 30mins, else bus will leave from there too". Even after urging several times, that mot**rfu**er didn't even respond and not even shared the bus driver's number. This was fucking ridiculous. Do you really think that the customer to be treated this way?