For a bus that's scheduled to depart @10pm from Gandhi Nagar, pickup from Madiwala is fixed as 8pm; 2 hours before. one can't comprehend what passengers have to do for > 90 mins. No chairs to sit; we had to hangout nearby and on footpath. Bus came at 10.15pm. The driver didn't keep the AC switched on, whilst he's gone for collecting Trip sheet. As is road was bumpy, added to that was rash driving which spoiled the next day partially due to lack of sleep. I might not consider VRL travels in future.