Suraksha Travels non AC KA-01-AB-2611. Booked a ticket on Redbus and I get another seat alloted when I board the bus. Multiple people booked the seat and that too online. How I wonder ? Time taken to start the bus from Bangalore - 1 hour after arriving late. Punctuality is amazing.Add atleast 4 hours extra to your journey.Stopped near Salem for 1hr 45 mins. Why? Because the driver and assistant have forgot some tax/state pass book.So we wait for it for somebody to travel from Bangalore and give it half way through. I do know redbus is doing a good job ; but please I would suggest kindly do a quality check on the travel agents you have registered with you on few essential pre-requisites and do provide the poor customer some respite. And I do know slow and steady wins the race, but not as slow as this bus !!