I recommend nobody should travel on VRL. Hopeless, rude, worst, bus ever I traveled. They dont know the customer value. No intemecy of calling passengers and guiding. Their agents too one in near Ramakrishna ashrams also very bad. They didnt pick up at our boarding point and the agent telling you go buy you own to head office.
Head office (they call that office B, bullshit), the persons behaving as if they are taking us free. Idiots.
My request to all, please dont go in VRL. Your travel become missarable in VRL and with family you never think of travel in bus
Should teach VRL on Customer value.