I booked ticket with boarding station- kalasipalyam. Once when we reached kalasipalyam and took our seat, bus driver told us you have to change this bus at madiwala. I was traveling with my wife who is pregnant and with two big luggage. And fortunately banglore was raining. There was no bus conductor to help us in putting luggage inside bus. After 10 minutes bus conductor reached and he was heavily drunk. Then somehow we managed our journey upto madiwala there again no one to help me in taking out my luggage from this bus and there was heavy raining. Somehow we managed transfer from this bus to another bus. meanwhile we are fully wet. Water was leaking from bus roof.
Now I don't understand why redbus is not taking these issues with travel agencies. We are booking out tickets with redbus and redbus has to be answerable to clients. Bus driver is telling I don't know you talk to person with whom you booked tickets.
At last we, passengers are looking time, money, peace and always our life is on risk by drinking habits of bus conductor/driver.
I am very interested to put case over red bus for making our journey so much painful.