As per the ticket timing from vidyapeeta circle given by ur website & SMS received from seabird was 7.15. On reaching @ 7.15, travel agent told me it left at 7.00. He was also arrogant in his replies. He was nagging that u all will book the ticket online from ur house & them come and our head for the travel timing details. On calling seabird office I hot f driver number. Driver told since the pick up time is 7.00 the vehicle has left. Somehow catching the auto I came to gandhinagar pick up point. On contacting the seabird person, I was told u have to come @ 7.00 & wait for the vehicle. Since u have come at 7.15 vehicle had left. Although there is a board put up asking " may I help u" but in actual the tone of d person sitting there never looked concerned or in helpful nature. So somebody willblook into this. Bus reached Athani at 10.30 am & I felt it was late. There r no blankets given, TV & WiFi not working. AC also not working continuously.