One of the worst experience. The contact number for travel agent, that I got through red bus message didn't work there was no response. Bus was late for almost a hour and I didn't know whether I will get the bus or nor. Bloody When I contacted redbus customer care the representative cut the cal abruptly,didn't get any help. Only till we book the ticket redbus is in the picture then you guys disappear no help from redbus. Thank you for teaching me a lesson not to book a ticket through redbus again. Shitty experience and useless representatives.