First time ever I had very bad experience from Shrinath Travels as well as From Redbus team. Pick up contact details given in the ticket were wrong. Then I had contacted to redbus team but they also not able to provide the correct contact details and informed to wait for 40 min. Bus was delayed to more than 1.5 hr. There was no call from operator until he reaches to stop. Finally when I boarded to the bus, then i came to know that scheduled bus was cancelled and they had arranged my booking to some other travels (Jakar Travles). My seat (S5) was already taken by some other passenger. Then they arranged last seat for me. In short It was very very poor service.