I had some bad experience with Kallada travels and RedBus first time. Redbus informed that my boarding Point will be bitween Seemas and Bus stop, Kallada booking office at Panayappilly Building Aluva. But the bus was gone through Aluva Over bridge and stopped infront of Zam Zam travels. Around 250 mtrs away from the Kallada booking office. To confirm the boarding point I tried in the contact number at 0130 am (provided by redbus,09387595500). But that number was switched off. I tried redbus tollfree number to collect any information, but there is also no call centre agent after 2300 hrs. Anyhow I boarded the bus got last raw seat. At booking time they told it should be a semi sleeper seat, but unfortunately its push back system was not working. Only good thing is bus reached at destination on time.