I had booked a seat on Safari Travels for 10 September by paying Rs. 1349 and chose L2 seat as I have a bad back. However, on 10th morning, I got a call that the bus was cancelled and I'm allotted seat in a different bus, but only seat available was in U8 (upper berth in the back of the bus!) Both RedBus and the operator colluded to put me in a bus which costs less than the one I booked AND gave me a seat that gave me severe backache by the time the trip finished. This is cheating and the RedBus CR blackmailed me into accepting the seat since I had no option but to travel that night and no way to get another ticket! Quite a disappointment and breach of trust from RedBus.