It was pathetic as there was no bus available for the journey for which i had booked and paid the money to you robbers!
You can check with the Bus operator (UPSRTC) at Aligarh Bus stop that there was no bus available at 06:00 PM to Agra on 26th April 2016.
I had to scramble with my family including little kids for an alternative arrangement and paid huge amount to another bus operator to take me to Agra.
If you do not have the resources to book n confirm a bus ticket, you should close this bloody service and sell samosas at Bus stands!
If i do not get the entire amount as refund plus damages immediately, i will be forced to approach the consumer forum for redressal.