(+) for positive, (-) for negative, (=) for natural view.
+ Booked the tickets around 1 AM. After getting the ticket confirmation, I have called the number and asked about the pickup point. Driver gave me proper info.
+ In the phone conversation, I told that I won't be able to give printout as I don't have a printer and won't be able to print the tickets that odd time and he agreed to it and honored the commitment during the travelling too. SMS ticket will be accepted but I suggest you to get verbal confirmation for the same with the driver.
+ Every call I did to the mentioned number had been answered by the driver.
- No office, just a pick up points.
= Pickup time was 4:20 AM but the bus came at 5 AM at the Ahmedabad pickup point but I can understand as this is a Jaisalmer-Surat bus so bus might have faced traffic and other conditions which could delay the arrival time.
+ Mentioned pickup time at Redbus site was 4:20 AM and drop time 6:30 AM. Even after 40 minute late we reached to Baroda bypass exactly at 6:30 AM, kudos to perfect timing.
+ Bus has AC as per the description.
+ Seats were in good condition.
+ Received the seats as per the booking but one guy who also did online booking for a sleeper seat haven't received the seat as per his booking. He did lower birth booking but he had to accommodate at the upper birth. Don't know from which site he did the booking.
+ Overall, the experience was good.