I was traveling with my family with one infant and 6 year old child. I was harassed by the staff. Very casual, I and my wife had to run behind the bus with infant, child and the laguage for a km. I was treated as if I was traveling free of cost. The pick up man was very rude, when asked for water bottle, he says you will get only 2, when I asked him that I have 3 seats booked , he says it is not as per the seats.