It was a terrible experience!!!
I had booked a sleeper seat, no blankets were provided so it was really cold for the entire night journey. The bus was not a volvo,so you can experience the bus vibrating during the journey and seats were not comfortable at all, so in all it was a complete uncomfortable journey.
Adding more to that, I had mentioned the bus attendant and driver 1 hour before my stop that I would be getting down at Powai, forgetting that he continued to move towards ghatkopar. So in all it was a frustrating journey.