Competitive Analysis and Action Points
  Phase 1 Phase 2 Phase 3 Phase 4              
Regular competitor study on communication 10 21 33 36              
Competitor tracking on field 22 34 15 29              
Calls to distribution channel 5 17 34 44              
Competitor call center checks on innovation 7 9 15 69              
Manpower training on new technology 56 4 18 22              
Revitalizing old partnerships 34 21 30 15              
Reminding boss for a good appraisal 9 60 20 11         Go back